We gladly accept returns and exchanges of unused items.
Contact us within 14 days of delivery.
Ship items back within 30 days of delivery.
Customer is responsible for the shipping costs to return or exchange items.
It is up to the discretion of Siembra Heritage to evaluate normal wear and tear of our products being returned or exchanged. Normal wear and tear is defined as naturally occurring usage, it does not include tearing from pulling or excessive overstuffing and weight.
We gladly offer exchanges for manufacturing defects, at the discretion of Siembra Heritage.
2288 Valley Blvd., Pomona, CA, 91768